Humans.Net (P2P Work Platform, Web3-native, UK/US)

Scaling Vision Through Operational Discipline

From Chaotic Delivery to Strategic Product Execution

The Problem

The client was an ambitious global tech platform with a strong vision, but struggling to execute at scale. Key issues included:

Lack of delivery discipline: shifting priorities, missed release dates
Fully outsourced development team with low internal control and ownership
High burn rate with limited return on tech investment
No established internal rhythm or planning framework

The platform was at a critical point. It needed structure and maturity before the next funding milestone.

The Intervention

We stepped in as Fractional CSO and COO/CFO to lead a full transformation of both product and operational strategy.

1. Agile Delivery and SAFe-Inspired Process

We introduced structured delivery cadence:

Bi-weekly sprints and quarterly Product Increments
Cross-functional planning aligned across tech, product, design, and business
Selected elements of the SAFe framework adapted to startup scale

Outcome: Predictable releases, aligned priorities, and a shared backlog

2. Internal Development and Capability Building

We transitioned from scattered outsourcing to a focused in-house product powerhouse:

Built and managed internal engineering teams in Moscow and Minsk
Defined clear roles, rituals, and reporting structures
Reduced external dependency and increased ownership

Outcome: Lower costs, improved velocity, and a stronger technical culture

3. Product Strategy and Reputation System

We sharpened the product vision:

Facilitated workshops to define and test the value proposition
Led design of the reputation system prototype as a key differentiator
Reprioritised roadmap based on feasibility and strategic impact

Outcome: Stronger product direction and unique positioning in the market

4. Operational Ownership and Budget Management

We took full operational leadership across offices:

Managed budgeting and tracked burn rate
Introduced dashboards to support strategic visibility
Mentored team leads and aligned daily execution with quarterly outcomes

Outcome: Approximately 15% reduction in burn rate and greater investor confidence

The Result

Predictable release cycles and a clear product roadmap
Burn rate reduced by 15%
Internal product organisation built from scratch
Reputation system prototyped and validated
Aligned strategy, execution, and team rhythm